A practitioner of human systems, trained in org psychology, shaped by real human results.

Melissa Laci is an organizational psychology practitioner and culture strategist whose work sits at an unusual intersection — the design of leadership and product systems, and the social science of human connection.

She served as Head of Culture at Zappos during one of the most-studied periods of organizational experimentation in modern business, and was a founding leader at Delivering Happiness, where she helped translate research on meaning, belonging, and well-being into the operating systems of companies on five continents.

Today, her work centers on what she calls the mattering economy — the emerging recognition that organizations are now one of the last places where adults consistently experience real connection, and that this places a quiet, serious responsibility on the people who lead them.

She is the founder of The Tuesday Project, a human movement of small, weekly acts of mattering. She speaks to leadership teams, conferences, and university audiences, and writes for practitioners trying to do this work seriously.

Melissa is currently pursuing her Master’s from Harvard in Industrial–Organizational Psychology, with research interests focused on mattering within organizations, workplace loneliness, leadership, and psychological well-being.