Culture Curriculum
The seven behaviors leaders teach through, and how to see the gap between the stated values and the lesson people are learning.
OpenThree bodies of work, delivered as a keynote or a working session.

My talks are built to leave a room with two things: a shared picture of what's happening, and the words to talk about it together. Once everyone can see the same thing and name it the same way, a leadership team steers by the same compass.
The seven behaviors leaders teach through, and how to see the gap between the stated values and the lesson people are learning.
OpenAdding value plus feeling valued. What leaders can do so people know their contribution was seen.
OpenWhere disconnection is taking hold, why more contact does not fix it, and what leaders can change instead.
OpenThe argument, the framework, and the language. The room leaves seeing the same thing and able to name it on Monday.
Your organization is the case. Leaders map what they think they're teaching against what their people are learning, and leave with the mismatches on paper.
A workshop built around your company-specific problems. We start from what's actually happening on your teams and design the session around it.
Former Head of Culture at Zappos. Founding leader at Delivering Happiness. Now studying Industrial-Organizational Psychology at Harvard.About Melissa
“She didn’t just pitch a framework. She offered our leadership team a different question, and it completely changed how we do culture.”