Culture Curriculum
Every organization is teaching a culture curriculum, and class is always in session.
Whether you mean to or not, your team is taking notes.
The seven behaviors
Leaders write the curriculum.
Culture is taught through what leaders prioritize, model, reward, hold accountable, tolerate, protect, and celebrate.
01PrioritizeWhat is worth the room's attention.
02ModelWhat normal looks like here.
03RewardWhat gets you further.
04Hold accountableWhere the real line sits.
05TolerateWhich rules are optional.
06ProtectWho the rules are for.
07CelebrateWho we want more of.
What people learn
Every signal becomes part of the syllabus.
A priority names what deserves attention. A reward shows what gets you further. A tolerated behavior tells people which standards are optional. Over time, those signals become the culture people know how to navigate.
The method
The curriculum lives in the gap between intention and experience.
Leadership signals
What leaders prioritize, model, reward, hold accountable, tolerate, protect, and celebrate.
The learned culture
What people come to believe matters, works, and is safe here.
Put the two side by side. Where they match, the culture is doing what leaders intended. Where they don’t, you’ve found the course correction.