Melissa LaciOrg Psychologist
Mattering at Work

They know they belong. But do they know they matter?

Mattering at Work teaches leaders how to make that visible in everyday work, through recognition, role clarity, and connecting people's contributions to their impact.

DEFINING MATTERING
Side one
Adding value

I can contribute in a meaningful way.

Side two
Feeling valued

I am recognized for my contributions.

Mattering
I matter here.
The loop

Adding value and feeling valued reinforce each other.

When I contribute something and someone names what it did, I learn that I am relied upon here. Being relied upon is what makes me want to contribute again. That is the loop, and it is why both sides are required.

I contributeSomeone nameswhat it didI know I am reliedupon hereI want tocontribute againAdding valueFeeling valuedFeeling valuedAdding value
Adding value
I contribute
Feeling valued
Someone names what it did
Feeling valued
I know I am relied upon here
Adding value
I want to contribute again

And back to the top.

Recognition

Recognition makes contribution visible.

People can tell when they did a good job. What they can't tell is what it changed.

Praise

“Great job.”

Tells me you appreciated my work.

Contribution-specific recognition

“The way you caught that issue before launch saved the team two days of rework.”

Tells me how I added value. When you notice it and take the time to name it, I feel valued.

What leaders learn to do

Six practices leaders can run next week.

Mattering is a leadership skill, which means it can be taught and practiced. It also means it can be skipped for a year and never show up on a performance review.

Naming what a person is relied upon for

Tell people what the team counts on them for, and why it is them.

Contribution-specific recognition

Name what the person did, then the effect it produced.

Closing impact loops

Return later and tell people where their work landed.

Making contribution visible

Keep individual work legible inside collective results.

Auditing attention and credit

Track who gets quoted, cited, and credited, and who does not.

Spotting anti-mattering early

Withdrawal, role ambiguity, and quiet exits start long before a resignation.

What they leave with
A shared language

One definition of mattering the whole leadership team can use out loud.

A diagnostic lens

Adding value and feeling valued, as two separate things to check.

Recognition language

Sentences that name a contribution and its effect, not just the effort.

Impact-loop practices

A repeatable way to return and show people where their work landed.

Leadership commitments

A small set of practices each leader chooses and owns.

Who it is for

Leadership teams, people managers, executive teams, and the culture and people leaders responsible for engagement, retention, and leadership development.

Where this comes from

The method is built on organizational research into mattering, inclusion, and recognition, and on twenty years inside companies watching where it breaks. The longer version of the argument, with the sources, lives in the writing.

In short

People shouldn’t have to guess whether their work matters.

Give your leaders a way to answer the question out loud.